v44 Feature Showcase

API v2

The v44 release introduces a completely redesigned API that enhances your ability to navigate and interact with the NetSapiens System. This major upgrade delivers:

• Intuitive navigation and improved usability
• Comprehensive, easy-to-understand documentation
• Full backward compatibility to support existing integrations

NEMO (NetSapiens Media Offload)

The NetSapiens Media Offload system is designed to optimize storage efficiency. This innovation enables:

• Reduced disk space requirements through intelligent media file offloading
• Seamless integration with remote storage services
• Automated file replication for voicemail and other media content
• Direct playback capability through Core Module and NetSapiens API

Call Park Ringback Ringtones

Now distinctive ringtones for individual call parks can be set at the domain level by support.

Domain-Wide Call Blocking

The new call management feature enables:

• Block numbers across an entire domain or for individual users
• Manage blocking rules directly through the Call History Page
• Access blocked numbers list via the "Blocked Numbers" button
• Quick blocking functionality with in-line "call block" button in Call History table

Enhanced SNAPmobile Web

The SNAPmobile Web (webphone) has been rebuilt and redesigned for v44.0, delivering enhanced functionality and improved user experience:

Core Improvements

• UI Framework upgrade from Angular v1 to React
• Enhanced component handling capabilities
• Support for modern images, graphs, and libraries

Progressive Features

• Progressive Web App (PWA) capability
• Push notifications support when application is closed
• Dedicated iFrame support with configurable sidebar navigation
• Network strength/status indicator via UA Registration Chip

User Interface Enhancements

• Configurable menu visibility for Call Center and Settings panels
• Improved card pinning functionality with top-right pin icon
• Automatic card organization with pinned items at top row

Session Management

• Clear notification for duplicate web phone sessions
• Intelligent tab management during active calls
• Automatic session handling across same browser instances
• Configurable voicemail forward option

Recurring Time Frames

The Portal now features an enhanced time frames interface supporting:

• Recurring schedule configuration
• Holiday management
• Holiday observance settings

SNOM M500

The SNOM M500, a robust dual cell system, is now fully supported with:

• Complete SNAPbuilder configuration options
• Robust scalability features
• Comprehensive system integration

Portal Redundancy

The new portal redundancy feature ensures continuous service through:

• Automatic failover to backup servers
• Seamless session maintenance
• Uninterrupted user experience