Zoiper 5 Desktop App

Updated at April 25th, 2023

+ More

Scope:

The following steps will allow you to configure the Zoiper softphone application for use with your hosted voice service.

Requirements:

Log into Manager Portal.
1. Login Name will be your extension@yourdomain IE 1016@domainname
2. Enter the password you entered during setup.

Click on the Phones button at the top.
Click the Add Phone button.
Enter a letter from a through z.
1. Note that m and wp are both reserved for SNAPmobile.
2. Now click Add.
Select the configuration button for the extension you created.
Take note of the Domain/Proxy, Outbound Proxy, Username, and Password and close out the menu.

Open the Zoiper app.
1. Enter SIP Username@domain/proxy using the information you copied early.
2. Enter SIP Password
3. Click Login.

Enter your Domain/Proxy
Click Next.
Checkmark Optional Authentication and Outbound Proxy.
1. Enter sbc.ucaasnetwork.com under Outbound Proxy.
Click Next.
On the next Screen, Zoiper will try to automatically detect the SIP connection for the application
Click Next
On the next screen, it will ask if you would like to test your audio setup, go ahead and click on SKIP if not needed, otherwise follow the onscreen prompts to test
Once done you should now see that Zoiper is registered with a Green checkmark showing next to your account name