About OIT | OITVOIP

OIT, LLC is an award-winning Unified Communications company serving the needs of MSPs, ISPs, and VARs throughout the globe. Having started as a Managed Service Provider, working with many clients from healthcare, manufacturing, retail, and many more industries. We understand the unique needs of businesses and the technology firms that serve them. OITVOIP has a strong channel and white-label programs designed to ensure our partner’s success and promote revenue growth. Offers best-in-class features, phenomenal responsiveness, and a team that stands ready to help you succeed. Whether you are a business in need of VoIP or an IT provider looking for the right telecom partner, OIT is here for you!

Company Core Values

OVERDELIVER

We go above and beyond for the satisfaction of our customers. We don't stop at "I don't know." We do MORE!

The following is a list of alternatives to saying "I don't know" to create more effective communication.  We want to sound sincere, competent, and professional.  

• That's a great question.  I'll find out.
• Why don't I ask.... or Why don't I reach out to.…
• I don't want to give you the wrong information, let me look into it and get back to you…
• I don't have the exact date/time for you, but I will send you an update on x/x/xx
• I'm not quite familiar with that topic, but the best person to help you is xxxx, let me reach out to them/give you their contact information/tag them
• I will need to research this and get back to you.
• Let me look into that/ let me find out.
• Before I can answer that, I will need to review/check.…
• Give me a moment so I can confirm the answer.  

TRANSPARENCY

Open, honest communication. Everybody knows everything. Our team is the key to your success. Keep them informed.

Building Trust: Transparency fosters trust, which is foundational for strong relationships."I Don't Know" as a Strength
Overcoming Fear: Cultural pressures make admitting uncertainty difficult, but it shows integrity do not be afraid to use this phrase daily if needed.
Reframing Uncertainty: We do not stop at IDK we push forward to find the answer which encourages collaboration, humility, and leadership.

ACCOUNTABILITY

We take full ownership of every problem and its solution. From start to finish, we ensure every task is handled with care and precision. We don’t wait for problems to grow—we address them head-on and deliver results. Accountability is the foundation of trust, ensuring our team consistently meets and exceeds expectations.

DOCUMENTATION

We act to document the task now, not later. "Wait" is not in our vocabulary.

We pause, assess, and prioritize - not interrupt but start the process now. Memories cannot be relied on for accuracy. When a new task or line item comes up we will document and determine priority immediately. That way you can later schedule based on the priority list. The priority list ensures you work most importantly and efficiently.

Everything has a next-scheduled date until it's done.

Everything requires documentation and scheduling.

We don't just solve problems and find solutions, we build lessons to pass forward.

VISION

We focus on understanding immediate needs while considering long-term goals.

See Beyond the Ask: We look past what the client requests to uncover their true objectives.
Details Drive Strategy: The answers are in the finer points, guiding both short-term actions and long-term outcomes.
Align Today with Tomorrow: Every decision we make today is part of a broader vision for future success

BALANCE

Work should support and enhance your personal life, not compete with it. We believe in creating harmony between professional responsibilities and personal well-being, ensuring that you have the time and energy to thrive both at work and at home. By prioritizing balance, we empower you to bring your best self to every situation.

INNOVATION

We build solutions with the future in mind, constantly evaluating our methods to ensure we operate with maximum efficiency. Every decision and action is an opportunity to innovate, improve, and align with long-term success.

Your Future Teammates

Describe OITVOIP in One Word - https://www.youtube.com/watch?v=W-exOKMrC5c

OITVOIP Working from Home - https://www.youtube.com/playlist?list=PLmFzWnyIyeObhrd3WGmVYk5jVCbK5sFWj

Perks and Benefits

• Medical insurance is 100% covered by the employer
• Vision and Dental insurance are 100% covered by the employer
• 401k plan with employer contributions
• Unlimited paid time off 
• Semi-annual performance reviews with eligible compensation increases
• Generous paid holiday schedule
• Employer-covered training and testing
• Paid 12 weeks for Parental Leave plus an additional 12 weeks unpaid if needed.
• A complete list of benefits and available plans: https://benefits.oit.co

Additional Considerations

• Must have reliable internet and a quiet place to work
• OIT will provide a computer or cloud workspace, monitors, a headset, and other equipment necessary to perform your duties.
• Veterans Preference Eligible (VPE)
• Former military personnel and their spouses will receive preference in evaluations if all other requirements are met. VPE does not guarantee a job offer. The best candidate will be chosen for each position.

OIT, LLC is an Equal Opportunity Employer

Diversity and inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All our employees' points of view are key to our success, and inclusion is everyone's responsibility.